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Zumper
Landlord & Agents
Landlord & Agents
Resource for landlords, agents, and property managers using Zumper Manage
Managing Renters
How do I respond to my leads?
How do I know if a renter receives my message?
How do I view old renter information?
Why aren’t renters responding to me?
How do I access the renter contact information?
How do I contact my leads?
Screening Renters
Where is screening available?
How do I know when an applicant shares documents with me?
I adjusted my screening fee, when will I receive my payout?
How do I screen renters?
What is the cost of your screening services?
Who provides your reports?
Listing a Property
Can I post listings on Zumper / PadMapper in Canada?
What details display on the listing page?
How do I post a listing?
Are there posting limits?
How do I add a video tour of my property?
How do I get in touch with your Multifamily team?
Collecting Rent
How do I submit a reimbursement requests for charges incurred?
Can I Add Multiple Renters to the Same Rent Schedule?
How Do I Update My Bank Information for Rent Collection?
How Do I Check the Status of a Payment?
Can I Refund a Renter?
How Do I Know If My Renter Has Paid?
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