Feeds

The attached FAQ provides an overview of Zumper's feed integration services. For detailed information on feed specifications, content requirements, premium services, and support, please refer to the attached documents.

Getting started

• Review Zumper's Feed Integration FAQ
• Complete & sign our Community Listing Service Order Form
• Prepare a feed that meets our specifications (see the beginning of the FAQ)
• Submit both the order form and feed URL to feeds@zumper.com

Zumper is integrated with all large syndication partners. If you’re interested in publishing your properties to Zumper, please reach out to your syndication provider for more information.

If you are an organization interested in syndicating your inventory to Zumper through your own custom feed please contact directlistings@zumper.com. At this time we are limiting those requests to feeds with 50+ properties. 

To publish your property, we require the below information. Properties that do not meet these requirements may not be published on Zumper:

• A contact phone and email
• A minimum of one image
• A minimum description of 50 characters 
• An accurate & transparent price

Zumper reserves the right not to accept any property per the above policy or for any other reason. If you’re interested in partnering with Zumper on a paid service to publish additional properties in excess of our free limit, please click here for more information or email feeds@zumper.com.

If you have questions or issues with a current listing or individual unit published on Zumper, please contact support@zumper.com. 

If you have questions related to your syndication provider or feed, please email feeds@zumper.com.

Zumper may have restrictions on properties that are displayed via feed. Your property may not display for any one of the following reasons, so please ensure that your properties are kept up-to-date and managed with accurate information: 

1. Details such as contact phone, contact email, address or intersection, description of at least 2-3 sentences, and at least one photo are missing. 
2. The listing price for the property must be reasonable for the area where you are posting the property. If you have questions about what is reasonable, we recommend checking the pricing of similar properties in your area.
3. Must have at least one photo and description of minimum 50 characters
4. Errors from parsing that prevent Zumper from displaying the property. 

Please note this list does not include every reason Zumper may not accept a listing. Please allow up to 24 hours for the property to be displayed before you reach out. F

Further questions regarding why a listing is not appearing should be directed to feeds@zumper.com. 

Normally leads are delivered back to the email address provided through the feed however lead delivery can vary depending on the syndication service being utilized. 

For any questions regarding your lead delivery we recommend you reach out to your syndication provider’s support team.

We disable our Zumper manage tool for feed properties as those should be managed through your feed. This means that you do not need to have an account with login credentials to post properties on our platform & all property updates should be made through your feed provider.

If you are syndicating your listing through a feed provider you will need to disable syndication through your provider. Removing the property from the feed will remove it from Zumper the next time the feed processes. Please allow up to 24 hours for the changes to be reflected on Zumper.

If you are posting your listings manually please reference this article.