Managing Renters
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Why am I not receiving leads?
To generate more leads first try these tactics:
- Ensure you've included high quality pictures and/or virtual tours
- Include all amenities and features associated with your rental
- Keep your property up to date with any changes or new information
- Highlight any rent specials or promotions in the property description
- Check Zumper's Pro Tips for the property...
- Pro tips are recommendations to improve your listing quality and attract more renters. We use our unique listing analytics to provide suggestions that will help your property generate more leads.
- Your listing is missing key information
- Click into the Property, and on the left side Zumper will provide tips for improving the quality of your listing
If you would still like to generate more leads or exposure for your property you can learn more about our paid products below...
- Boost your listing to the top of our search results to get guaranteed leads
- Sign-up for a premium plan to generate more leads & list more properties.
For any additional questions regarding our boost product or premium plans please email 'directlistings@zumper.com'.
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Where can I see my lead information to contact a prospective renter?
Contact information for all your renter leads can be found under the Renters Dashboard tab. Here, you will see the renter’s full email address & phone number.
When a prospective renter expresses interest in your property, you will receive an email alert containing all the interested renters information. Reply to this email or call the number provided in the email.
If you need to download all your leads as a csv, we offer the option to download your Lead Report.
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How do I respond to my leads?
When a prospective renter expresses interest in your property, you will receive an email alert containing all the interested renters information. Reply to this email or call the number provided in the email to continue the conversation.
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How do I view old renter information?
For any lead information that was not stored in your email we offer the option to download your Lead Report for historical data.