Finding A Rental

Searching for Properties

• ★ How Can I Tell If a Rental Listing Is a Scam?
• How Do I Favorite A Property?
• How Do I Create My Account to Search and Apply for Properties?
• How Do I Report A Property?
• How Do I Use the Search Filters?

Managing Notifications

• ★ How Do I Unsubscribe From Alerts?
• How Do I Get Real Time Alerts?
• How Do I Change My Alerts?

Contacting A Rental Listing

• Where Are All the Listings I Messaged?
• Why Has No One Messaged Me Back?
• How Do I Message a Rental Listing?

Listing a Rental

Partner Sites

• Where Do You Send My Property Information?
• How Do I Get My Property on Facebook Marketplace?

Zumper Pro Information

• What Is My Agent Page?
• Is My Account Activated?
• How Do I Create A Zumper Pro Account?

Managing My Properties

• How Do I Post A Building?
• Can I Use a Feed to Post My Properties?
• What Types of Properties Can I Post?
• How Do I Promote My Listings?
• Can I post listings on Zumper / PadMapper in Canada?
• What Is My Website Listing Widget?

Screening Applicants

Cost of Screening Services

• How Do I Adjust My Screening Fee?
• How & When Do I Receive My Payouts?

Accessing Screening Reports

• What Does It Mean When I Receive an Email Notification to Claim Documents?
• What Is the Status of My Applicant's Documents?
• Where Are the Screening Documents That Were Previously In My Pro Account?
• Do Documents In My Account Expire?

How to Screen Applicants

• Can I Screen Multiple People With One Account?
• What Is My Application Link?
• How Do I Request Screening Documents From An Applicant?
• Why Do You Use Experian?
• What Types of Background Documents Do You Provide?
• Can I Create My Own Rental Application?

Applying for Rentals

How to Apply

• How Much Does It Cost To Apply?
• How Do I Share My Screening Report / Application?
• Why Can’t You Identify Me?
• What If I Am Having Trouble Completing the Rental Application?
• How Do I Revoke Screening/Application Access?
• Why Did My Screening Documents Disappear?

Information About Rental Documents

• Why Do You Use Experian Reports?
• What If There Is Incorrect Information On My Report?

General Information

Rental Data

• Where Can I Find Your Rental Data?

Account Profile

• How Do I Reset My Password?
• How Do I Delete My Account?

Contact Information

• How Can I Get In Touch with Zumper's Press Team?
• Can I Guest Write for the Zumper Blog?
• How Can I Verify Past Employment for a Zumper Employee?
• What Are Your Business Hours?

iOS / Android Apps

Our Apps

• Where Can I Find the Zumper Apps?