Finding A Rental

Using Search

• How Do I Create My Account to Search for Properties?
• How Do I Report A Property?
• How Do I Use the Search Filters?

Creating Email Notifications

• How Do I Get Real Time Alerts?
• How Do I Unsubscribe From Alerts?
• How Do I Change My Alerts?

Contacting A Rental Listing

• How Do I Message a Rental Listing?

Screening Applicants

How to Screen

• ★ How Do I Request Screening Documents From An Applicant?
• Can I Screen Multiple People With One Account?
• What Is My Application Link?
• Where Are the Screening Documents That Were Previously In My Account?
• Why Do You Use Experian?
• Can I Create My Own Rental Application?

Payout for Screenings

• When Do I Receive My Payout?
• How Do I Adjust My Fees?
• How Do I Receive My Payouts?

Listing a Rental

Zumper Pro Information

• ★ Is My Account Verified?
• Can I Pay To Promote My Listings?
• How Do I Create A Zumper Pro Account?

PadLister Accounts

• ★ What Services Does Zumper Pro Provide?
• How Much Does It Cost To Use Zumper Pro?
• Will My Listings Still Appear On PadMapper?
• If I Already Have An Active Zumper Pro Account, What Happens To My PadLister Listings?
• When Will My PadLister Account End?
• Will My Listings From PadLister Appear In My Zumper Account?

Managing My Listing

• ★ How Do I Create a Listing?
• What Is My Website Listing Widget?
• How Do I Delete A Listing?
• How Do I Adjust My Listing Status?
• How Do I Edit My Listings?
• How Do I Upload Files to My Listing?

Posting in NYC

• Where Do My Listings Appear If I Don't Directly Post On Zumper?
• How Do I Feature My Listings?
• How Do I Sign Up For NYC Posting Plans?

Applying for Rentals

How to Apply

• ★ Why Can’t You Identify Me?
• How Do I Share My Screening Report / Application?
• What If I Am Having Trouble Entering Information?
• How Do I Revoke Screening/Application Access?
• Can I Recover My Documents If They Disappear?

Paying For Reports

• How Much Does It Cost To Apply?
• How Do I Pay for My Reports?

Information About Rental Documents

• Why Do You Use Experian Reports?
• What Types of Background Documents Do You Provide?
• What If There Is Incorrect Information On My Report?

General Information

Account Information

• ★ How Do I Reset My Password?
• How Do I Delete My Account?

General Information

• Do You Share Rental Data?
• What Are Your Business Hours?