After you finish creating your property, you may notice that its in a pending state which means your account requires verification. In order to complete verification please follow the steps below...
- Log in to your account at www.zumper.com/manage.
- Hold your screen for a while, or click your profile > verification.
- The prompt messages should appear in a few seconds; please click "Get started."
As part of our verification process you may be required to upload your ID as well as undergo facial recognition. We have implemented these additional verification steps for all landlords on our platform in order to protect against rental fraud & online scammers. These measures are designed to protect both landlords and potential tenants, fostering a trustworthy and reliable rental environment.
We kindly request your cooperation in undergoing the verification process by logging in through the Zumper app using your mobile phone for easier access.
For our verification process we partner with Persona, who has implemented robust measures, ensuring that they are handled with the utmost confidentiality against unauthorized access. More information about our partner is here: https://withpersona.com/security.
After verification is completed you should expect your listing to be active within 24 hours.
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