Billing
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How does billing work for my premium plan?
Upon signing up for a listing plan, you will be billed upfront for the first month, and the payment method on file will be charged on a recurring basis on the same day every month until cancellation is submitted.
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How do I update my billing information or payment method?
To update your payment method use the following link and enter the email associated with your account that is being billed & follow the instructions to access your billing portal.
https://billing.stripe.com/p/login/fZe8A38MqcSg2WcaEE
If you are unable to access your account, please reach out to support@zumper.com
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How do I cancel my plan?
Per the terms of your agreement we require a 30-day notice for all cancellations. Once submitted, you’ll continue to have access to all Premium features until the end of your current billing cycle, and after that no further charges will apply.
To process your cancellation, please use the link below to submit your request:
https://billing.stripe.com/p/login/fZe8A38MqcSg2WcaEE
If you're unable to complete the cancellation, please reach out to support@zumper.com and we’ll process it on your behalf.