How can we help you?

Contact Information

  • Do you have a phone number I can call?

    Zumper does not currently offer phone support, but please don't misunderstand this as an unwillingness to help you. We love answering your questions, solving problems, and helping you the best way we can. 

    Our support team offers online support, Monday - Sunday, 7am - 7pm Pacific Time (PT). 

    You can reach out to our support team via the following methods: 

    Contact Us Form: for all general support inquiries specific to listing, finding a rental, and account information

    • While troubleshooting, we frequently ask you to send us direct links and screenshots, to realize what you’re experiencing on your end. It’s mutual – we can send you screenshots, videos, and links to better assist you. 
    • With online support, there’s a detailed record of your past conversations. You can pick up where you left off– our agents can easily access your previous tickets to more effectively answer your question. 
    • You can reply within the same email thread if you have an update to your request.
    • It’s faster. We’ll never keep you waiting on hold and it’s easy to follow up if you have more questions. 
     
  • Guides: How to Post & Screen on Zumper

    We know getting started can be a little daunting when beginning to rent your property, so we've designed two quick and easy guides that should help with posting & screening on Zumper! 

    If you have any questions - feel free to look at some of our other help center articles or reach out to our support team

  • How Can I Get In Touch with Zumper's Press Team?

    Please contact us at press@zumper.com if you have any press inquiries, are looking to post for our blog or questions about how to link back to our site properly.

  • Can I Guest Write for the Zumper Blog?

    All inquiries for partnerships or featuring content on the Zumper Blog should be directed to press@zumper.com.

  • How Can I Verify Past Employment for a Zumper Employee?

    For employment verification, please contact hr@zumper.com. A member of our People Operations team will be in touch shortly after receiving your request.

  • What Are Your Business Hours?

    If you have any questions about your account, the Zumper Help Center is a great place to start searching for your answer. If you still require assistance, please submit a support request.

    Our support is available Monday-Sunday 7am-7pm (PST).

    More information about how to get in touch with our support team can be found at: 

    How Do I Contact Zumper Support?

     

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