An active account is needed to post active listings and view tenant screening documents. If you see that underneath your profile photo on the right hand side of your dashboard it states Pending or Under Review, your account is not activated. You should be prompted to contact support if your account is not automatically activated! You can also fill out the support request form.
We do our best to verify every user personally to ensure the highest quality listings on our site. We do this through a series of quick questions via email as well as phone verification calls. This process can take up to 24 hours.