How can we help you?

What if the information is inaccurate on the reports?

We pull a comprehensive report directly from TransUnion’s database for all credit and background reports. If a renter believes the information generated in their report is inaccurate, they can initiate a dispute. To do so, please have them contact TransUnion directly via phone at (833) 458-6338 or email

Renters can also find this contact information on the first page of their credit report when they click the Dispute Content button, or you can direct them to the Dispute button that appears next to the View button on their account dashboard.

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