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Cost of Screening Services

  • How Do I Adjust My Screening Fee?

    We charge the prospective applicants a $30 fee to generate and share their screening documents with you. With this set standard fee you will not receive a payout. If you'd like to customize the screening fee to something higher than $30, you will receive the difference between your adjusted fee and $30.

    To adjust your screening and application fee, simply contact us through the support request form with your completed W-9 form (see attached). You will receive an email confirmation when these adjustments have been made.



  • How & When Do I Receive My Payouts?

    For professionals and landlords who process application fees through Zumper, we use Bill.com to remit all payouts. All payouts are remitted directly via direct deposit or PayPal once a Bill.com account is set up. These payouts are remitted for all completed shares of screening documents associated with your account.

    Payouts are remitted the first week of the month following when screenings were completed (E.g. March screenings are paid out the first week of April). Bill.com invitations are sent out to first-time payout Pros at this time.

    Feel free to contact billing@zumper.com if you have questions regarding payouts.