When you receive a message from a prospective renter, we’ll notify you via email. To respond to your lead, click View Message to navigate to your Messages, or log into your Manage Account and click on the Messages Tab to access your inbox. Once there, you can view all of your active conversations with leads, applicants, and tenants. Select a conversation, type your response directly in the text box, and click Send to reply.
Here you can also share files like additional images of your property, or request screening documents such as credit reports and background checks. Simply click either the Attach Files or Request Documents button beneath the text box to do so.