When you receive a message from a prospective renter, we’ll notify you via email. To respond to your lead, click View Message to navigate to your Messages, or log into your Manage Account and click on the Messages Tab to access your inbox. Once there, you can view all of your active conversations with leads, applicants, and tenants. Select a conversation, type your response directly in the text box, and click Send to reply.
In the coming weeks, you will also be able to share files like additional images of your property, or request screening documents such as credit reports and background checks. Stay tuned for when this is live!