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How Do I Update My Bank Information for Rent Collection?

As mentioned in the initial rent payment sign up, we partner with CardConnect, a leading payment processor, to protect your information. CardPointe is the online portal for CardConnect where you can see all your payments, update your bank account information, and refund a payment back to the renter [ADD LINK: How do I refund a renter?]. In order to update or edit your bank account information, you will need to log into your CardPointe account.

From there, please follow the instructions located on CardPointe’s support website: How do I change my bank account?

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