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How Do I Check the Status of a Payment?

In the Payments section, click on View payments from the rent schedule you wish to check on. From there you’ll see two sections Past and Upcoming. Here’s a quick guide to the different status’ of a payment:

  • Due - The payment is due in the future. These payments will only appear in the Upcoming section!
  • Paid - The payment was completed successfully on time by the renter. 
  • Overdue - The renter still needs to submit the payment. These payments will only appear in the Past section!
  • Waived - You selected to waive the payment and the renter no longer needs to submit it. 
  • Cancelled - You cancelled the payment and the renter no longer needs to submit it. 
  • Paid Late - The payment completed successfully, but past the due date. 
  • Payment Pending - The renter submitted payment, however the system is currently processing it. It will be deposited in your account soon!
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