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What Reminder Emails Do You Send to the Renter?

We remind renters they have an upcoming payment 3 days before their due date and 1 day before their due date.

Renters will always receive an email for the following circumstances: 

  • Confirmation that payment was made
  • If they have an overdue payment
  • If their payment method was declined
  • If an adjustment is made to their rent payment amount and/or due date
  • If a one time charge is requested
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