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I adjusted my screening fee, when will I receive my payout?

Agents and landlords who process application fees through Zumper eligible for payout will receive funds during the first 15 business days of the month after they processed eligible reports.

Within 24 hours, you will receive an email from Zumper inviting you to create an account with Tipalti. To be eligible for payouts, you must register an account with Tipalti.

To ensure a smooth payout process,  please take note of the following important instructions:

  • Sign up for Tipalti with the same email address associated with your Zumper Manage Account.

  • Register your Tipalti account within the next 90 days to be eligible for payouts. Failure to register within this timeframe will result in forfeiting the right to those funds.

  • Payouts for eligible screens are processed during the first 15 business days of the month for the previous month's completed screenings.

Within your Tipalti account, you can view all the previous payouts you have received and update any contact information. If you encounter any issues with Tipalti, contact them directly via their support request form.

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