How can we help you?

I adjusted my screening fee, when will I receive my payout?

Agents and landlords who process application fees through Zumper eligible for payout will receive funds during the first 10 business days of the month after they processed eligible reports. We partner with a service called Tipalti to deliver these funds. Please note that all funds must be claimed within 90 days of receiving the Tipalti invite, otherwise funds will be forfeited.

Once you have received a confirmation email that your fee has been adjusted outside of $30, you will receive an invitation to set up your Tipalti account within 24 hours. It is important that you set up your epayment information and tax information through the invitation link before the end of the month to ensure that you are eligible for payouts shortly after. 

Within your Tipalti account you can view all the previous payouts you have received and update any contact information. If you encounter any issues with Tipalti, make sure to contact them directly via their support request form.

Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk