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Do Documents In My Account Expire?

When you receive the notification that an applicant’s documents have expired, this means that it has been over 30 days since the applicant has generated their report to share with you. The credit reports are no longer available after this time.

You are still able to view the applicant’s rental application, however an applicant will need to regenerate, re-pay, and re-share their credit and background documents with your account should you require updated ones for your files.

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